Refund Policy – Auto Car Universe

Updated: October 19, 2024

At Auto Car Universe, we take pride in providing quality seat covers and ensuring that your order arrives in good condition. Please read our refund policy carefully before making a purchase.

Eligibility for Refunds

• Refunds are only accepted in cases where the product is damaged during shipping.

• To be eligible for a refund, you must notify us within 7 days of receiving your order and provide clear photo evidence of the damage.

Non-Refundable Cases

• We do not accept refunds for reasons such as:

  • The product does not meet personal expectations.

  • The product does not perfectly fit due to the universal sizing.

  • Any reason other than shipping-related damage.

Process

1. Contact our support team at support@autocaruniverse.com with your order number and photos of the damaged product.

2. Once your claim is reviewed and approved, a refund will be processed to your original payment method within 5–10 business days.

Important Notice

By completing a purchase on our website, you acknowledge and agree to this Refund Policy.